9

a customer gripped with anxious nervous energy. a kind that brings about its own demise. that is seeking at the slightest chance to affirm the worst fears, to justify the correctness to fear them. a kind of self reflexive loop, an echo chamber of emotion drowning the ability to function, maybe even secretly, deviously, disrupting function... some perverse impish part buried within seeing himself and hating himself. sick of the game. pulling the levers to make the fated outcome inevitable.

surely dealing with him is beyond our pay grade?